kdgTerms of Use
We at kdg set out these terms to govern your use of our platform. By creating a kdg account, depositing funds, or placing bets, you agree to these terms. Our kdg service is available only where local law permits online gaming. You are responsible for verifying that access and use of kdg comply with your jurisdiction's legal framework.
These terms cover account opening, deposits and withdrawals, gameplay rules, bonus conditions, dispute resolution, and our liability limits. We encourage you to read them carefully before joining kdg. If you have questions about our terms, contact our support team via live chat, email, or phone.
This page outlines the key conditions under which we operate kdg and what we expect from our account holders.
Account opening and eligibility on kdg
When you join kdg, you must be at least 18 years old and legally permitted to access online gaming services in your jurisdiction. We at kdg do not knowingly accept accounts from minors or from jurisdictions where our services are prohibited. You are solely responsible for verifying your eligibility before creating a kdg account.
During signup, you provide your name, email, phone number, and date of birth. We at kdg use this information to verify your identity and prevent fraud. Before your first withdrawal, we require identity verification — a photo of your national ID (KTP, passport, or driver's license) and phone confirmation. If verification fails, we may suspend your kdg account and forfeit your balance.
You may hold only one kdg account. If we detect multiple accounts linked to the same person, we reserve the right to close all accounts and forfeit balances. You are responsible for keeping your kdg login credentials confidential. We at kdg are not liable for unauthorized access if you share your password or leave your account logged in on a shared device.
kdg account suspension and closure
We at kdg reserve the right to suspend or close your account if you violate these terms, engage in fraud, or access kdg from a prohibited jurisdiction. Upon closure, your balance is forfeited unless we determine otherwise at our discretion.
Deposits, withdrawals, and payment methods on kdg
We at kdg accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). Deposits are processed automatically; your kdg balance updates within seconds for e-wallets and mobile banking, or within 1–4 hours for bank transfers. We do not charge deposit fees, though your bank or e-wallet may apply a small transfer fee.
Withdrawals are processed to the same payment method you used for deposits. E-wallet withdrawals (local payment, online payment) settle within subject to verification; bank transfers take 1–3 business days. During weekends or holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, processing may extend. We do not charge withdrawal fees; your bank or e-wallet may apply a small transfer fee.
We at kdg reserve the right to refuse, cancel, or reverse any deposit or withdrawal if we suspect fraud, money laundering, or violation of these terms. If a withdrawal fails due to incorrect account details, we will attempt to recover your funds, but we are not liable for delays or losses caused by your error.
Gameplay rules and bet settlement on kdg
When you place a bet on kdg — whether on Liga 1 football, live roulette, or Aviator slots — your stake is deducted from your balance immediately. Bet outcomes are determined by our game engine or live-dealer results. We at kdg do not guarantee any outcome; all bets carry risk of loss.
Bets are settled according to the rules of each game. For sports betting on kdg, we follow official league results and rulings. For live-dealer tables, outcomes are determined by the dealer's actions and card/roulette results. For slots, outcomes are determined by our random-number generator. We at kdg do not accept disputes over game outcomes unless we detect a technical error.
If we detect a technical error affecting bet settlement (e.g., a spin result posted twice, a live-dealer feed interruption), we will investigate and adjust your balance if warranted. We reserve the right to void bets placed during system outages or if we detect fraud or collusion.
kdg bet cancellation and refunds
- We at kdg do not offer refunds on settled bets unless a technical error occurred.
- Bets cancelled by you before settlement are refunded to your kdg balance.
- Bets cancelled by us due to fraud or rule violation are forfeited.
- Live-dealer bets cannot be cancelled once the dealer has acted.
Bonus terms and promotional offers on kdg
We at kdg may offer promotional bonuses (e.g., deposit matches, free spins, cashback). Any bonus is subject to terms we publish at the time of offer. Bonuses are credited to your kdg account and may carry wagering requirements — you must play through the bonus amount a specified number of times before withdrawing it.
We reserve the right to cancel, modify, or withdraw any promotional offer at any time. If we detect abuse of a promotion (e.g., bonus hunting, collusion, fraud), we will forfeit the bonus and any winnings derived from it. Bonuses are non-transferable and cannot be combined with other offers unless we explicitly permit it.
Dispute resolution and our kdg liability
If you have a dispute with kdg — regarding a bet outcome, a payment issue, or account access — contact our support team via live chat, email, or phone. We will investigate and respond within 24–48 hours. If we cannot resolve the dispute, we may escalate it to our compliance team for final review.
We at kdg are not liable for indirect, incidental, or consequential damages arising from your use of our platform. Our total liability to you is limited to the amount of your kdg account balance at the time of the claim. We are not liable for third-party payment failures, network outages, or force majeure events beyond our control.
Jurisdiction and governing law for kdg
We at kdg offer our services only in jurisdictions where applicable law permits online gaming. Our platform is not available in regions where online wagering is prohibited. If you access kdg from a prohibited jurisdiction, your account may be suspended and your balance forfeited.
These terms are governed by the laws of the jurisdiction in which kdg operates. Any legal action arising from these terms must be brought in the courts of that jurisdiction. You waive any right to jury trial or class action.
Data protection and privacy on kdg
We at kdg collect and process your personal data (name, email, phone, ID photo) to verify your identity, process payments, and comply with anti-fraud regulations. Your data is encrypted and stored securely. We do not sell or share your personal information with third parties except as required by law.
You have the right to request access to your kdg data, correct inaccuracies, or request deletion (subject to legal retention requirements). Contact our support team to exercise these rights. For full details, see our Privacy Policy.
Changes to kdg terms
We at kdg may update these terms at any time. Changes take effect immediately upon posting. Your continued use of kdg after changes are posted constitutes acceptance of the updated terms. We encourage you to review these terms regularly.
Summary
By using kdg, you agree to these terms. We at kdg require account verification before withdrawal, accept eight payment methods, and settle bets according to game rules. We reserve the right to suspend accounts, cancel bonuses, and limit liability. Our services are available only where local law permits; you are responsible for verifying your eligibility.
If you have questions about our kdg terms, contact our support team. We operate across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta to serve players in supported jurisdictions.