kdgPrivacy Policy

This page describes what we collect when you use kdg and how we keep that data protected. We at kdg take your privacy seriously. When you create an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or place bets on Liga 1, live roulette, or Aviator, we collect personal information to verify your identity, process payments, and comply with anti-fraud regulations.

We do not sell your data to third parties. We encrypt sensitive information, limit access to authorized staff, and retain data only as long as necessary. This policy explains what we collect, how we use it, your rights, and how to contact us with privacy questions.

Our kdg platform operates across Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Your data may be processed on servers located outside your jurisdiction, but we apply the same security standards everywhere.

What data we collect on kdg

We at kdg collect the following information when you sign up and use our platform:

• Account information: Your name, email address, phone number, date of birth, and username.
• Identity verification: A photo of your national ID (KTP, passport, or driver's license) and a selfie for facial verification.
• Payment information: Your bank account number or e-wallet identifier (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet). We do not store full card numbers or passwords.
• Transaction history: Records of every deposit, bet, and withdrawal, including amounts, timestamps, and outcomes.
• Device and network data: Your IP address, device type, browser type, and operating system (Android, iOS).
• Gameplay data: Your betting patterns, game preferences, and account activity.

We collect this data to verify your identity, prevent fraud, process payments, comply with anti-money-laundering regulations, and improve our kdg service. We do not collect data beyond what is necessary for these purposes.

How we use your data on kdg

We at kdg use your data for the following purposes:

• Account verification: We verify your identity before allowing withdrawals to prevent fraud and comply with anti-money-laundering laws.
• Payment processing: We use your bank account or e-wallet details to process deposits and withdrawals. We do not store payment credentials after the transaction completes.
• Fraud detection: We analyze your IP address, device, and betting patterns to detect suspicious activity and prevent account compromise.
• Customer support: We use your contact information to respond to support requests via live chat, email, or phone.
• Legal compliance: We retain transaction records to comply with anti-money-laundering, tax, and gambling regulations.
• Service improvement: We analyze aggregated, anonymized data to improve kdg's performance, security, and user experience.

We do not use your data for marketing or advertising without your explicit consent. We do not share your personal information with third parties except as required by law or to process payments.

Third-party processors and our kdg data sharing

We at kdg work with third-party service providers to operate our platform. These include payment processors (for mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transactions), identity-verification vendors, and cloud-hosting providers. We share only the minimum data necessary for these services to function.

Our payment processors do not store your full bank account or card details; they process transactions and return a confirmation code to kdg. Our identity-verification vendor receives your ID photo and selfie, verifies your identity, and returns a pass/fail result. We do not allow these vendors to use your data for their own purposes.

Our cloud-hosting provider may store your data on servers outside Indonesia. We require all processors to apply encryption and security standards equivalent to our own. We do not share your data with law enforcement unless compelled by a valid legal order.

Cookies and tracking on kdg

We at kdg use cookies to remember your login session, store your language preference, and track your activity on our platform for security and analytics purposes. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may limit kdg functionality.

We use analytics tools to measure how players interact with kdg — which games are popular, how long sessions last, and where players encounter issues. This data is aggregated and anonymized; we do not track individual players across other websites.

Data retention and deletion on kdg

We at kdg retain your account information and transaction history for as long as your account is active. After you close your kdg account, we retain transaction records for seven years to comply with anti-money-laundering and tax regulations. We delete your ID photo and selfie after verification is complete, unless we are required by law to retain them.

If you request account deletion, we will close your account and anonymize your personal data within 30 days. However, we will retain transaction records as required by law. Your kdg balance will be forfeited upon account closure.

Security of your kdg data

We at kdg use industry-standard encryption (TLS/SSL) to protect data in transit between your device and our servers. Your password is hashed and salted; we do not store it in plain text. Your ID photo and payment details are encrypted at rest.

We limit access to your data to authorized kdg staff who need it to perform their jobs. We conduct regular security audits and penetration testing to identify vulnerabilities. If we detect a data breach, we will notify affected users within 72 hours and cooperate with authorities as required by law.

Changes to our kdg privacy policy

We at kdg may update this privacy policy at any time. Changes take effect immediately upon posting. Your continued use of kdg after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy regularly.

Contact us about kdg privacy

If you have questions about our kdg privacy practices, want to access your data, or wish to exercise your rights, contact our support team via live chat (subject to verification response during business hours), email (24-hour reply window), or phone. We will respond to data-access requests within 30 days.

Summary

We at kdg collect your name, email, phone, ID photo, and payment details to verify your identity, process deposits and withdrawals, and comply with anti-fraud regulations. We encrypt sensitive data, limit access to authorized staff, and do not sell your information to third parties. We retain transaction records for seven years as required by law.

You have the right to access, correct, or request deletion of your kdg data (subject to legal retention requirements). If you have privacy concerns, contact our support team. Our services are available only where local law permits; your data may be processed on servers outside your jurisdiction, but we apply the same security standards everywhere.

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